Capco Services: Data & Analytics

Our expertise in Data & Analytics

We help our clients ensure compliance and transition to a data-driven business model that enhances customer experiences and drives growth. Above all, we believe in data that works for people – rather than people having to work for the data they need.

Data Strategy & Advisory

It has never been more important for our clients to understand the relationships between datasets to unlock their power and go beyond mere regulatory compliance. Our data strategists and advisors help establish a data-driven model through improved understanding, management, and governance of data.

Data Architecture & Engineering

Legacy data systems and infrastructure often impedes businesses’ ability to leverage data as an asset. Our knowledge management and data platform design and mobilization capabilities enable our clients to decouple data from legacy architecture and optimize real-time data across the business.

Data Analytics & Science

Data-backed insights are integral to understanding and seizing opportunities to grow and improve business performance in today’s digital economy. We transform data into strategic insights and provide ways to monetize data through advanced analytical techniques and new technologies.

Data Security & Privacy

New regulations in privacy & security require strategic plans to unlock value in data against an complex and evolving backdrop of data protection regulations. We bring industry leadership, innovative practices, and proactive perspectives to overcome the challenges of cybersecurity, data privacy, protection, and security.

Highlights key insights of the ‘Data & risk mitigation’ success story

Success stories

High-quality data & risk mitigation

A Tier 1 global investment bank requested our support to achieve compliance with BCBS 239 and CCAR regulations by designing, mobilising and running their data management office.

We enabled self-sufficiency and sustainability through a detailed operating model, robust transition approach and diligent, transparent execution.

Throughout the 7+ year partnership, we worked with the bank to continuously evolve its data management strategy, framework, capabilities and the operating model of the new function. To enable cost benefit realisation, a new location was established in Pune, India. All services were transitioned to Pune and the bank was able to operate self-sufficiently.

Highlights key insights of the ‘Rapid product deployment’ success story

Rapid product deployment, improved analytics & lower cost

A global universal bank requested our support to improve their data processes and platform which were not maturing rapidly enough to meet growing demand. Many of their data use cases were reactive rather than proactive with limited clarity on current maturity, gaps and existing analytics strengths. The scope was broad, including a complex transaction product with one billion transactions across eight booking countries. Together, we:

Set out the architecture and platform enhancement roadmap
Designed and built a reusable payments product and accelerated product deployment by linking data sources

The bank’s faster, more reliable and cheaper analytics unlocked revenue opportunities and identified c. $700m in cross-sell opportunities. Their cost of change was also substantially reduced, with the total cost of change falling from millions of dollars to c. $100k.

Data & Analytics @Scale

A Tier 1 global bank partnered with Capco to build-out and evolve its analytics platform and capabilities at scale to service demand for data, analytics and insights across divisions and functions. Big data was seen as a key business value driver and central to competitiveness, but the unit cost of analytics was very high. The bank had very limited scalability, their data processes and platform were not mature enough to keep up with data demand and many data use cases were reactive. Working closely with the client, we agreed a two-pronged approach that has been continuously refined and evolved over the lifetime of the partnership since 2019:

Data @Scale

Set out the architecture and platform enhancement roadmap, increased the firm’s data literacy, embedded DQ processes and BCBS 239 compliance
Obtained thematic data sharing agreements for 65 countries and enabled sourcing of ~ 500 source systems

Analytics @Scale

Curated a single client view of customers across 17 billion rows of data. This identified $700m in client cross-selling opportunities and reduced operational losses by $50m
Pivoted FinCrime and CLM processes to be trigger based. This reduced FTE by 60% and operating costs by $20m

Highlights key insights of the ‘Data sharing framework’ success story

Data sharing framework for a UK energy system operator

A leading UK energy operator requested our support to design and implement a scalable data sharing triage process to meet their regulatory requirements. Together with the client, we:

Established governance, classification rules and workflow tooling to assess and manage external data requests
Embedded the process into BAU operations with proactive triaging and Power BI reporting

The operator now has a consistent, auditable and regulator-aligned data sharing model. The new approach has allowed the operator to release 8 new public datasets and process 30+ data sharing requests per month, with response time of 5 business days.