Capco Institute

JOURNAL #52: NEW WORKING PARADIGMS

06 January 2021

Transformation has been a constant theme in our industry for several decades, but the events of 2020 have accelerated change in employee working patterns, and indeed, in the very nature of the workplace itself. This edition of the Journal examines three key elements of these new working paradigms – leadership, workforce, and organization.

JOURNAL #51: WEALTH & ASSET MANAGEMENT

18 May 2020

This edition of the Journal examines important topics in the wealth and asset management industry, from digital disruption and artificial intelligence to currency for retirement and ESG. The edition features papers from a range of world-class experts across industry and academia, including renowned Nobel Laureate, Robert C. Merton, as well as authors from ESMA, Harvard Business School and Capco.

JOURNAL #50: DATA ANALYTICS

27 November 2019

Data is playing a crucial role in informing decision-making to drive financial institutions forward, and organizations are unlocking hidden value through harvesting, analyzing and managing their data. The papers in this edition of the Journal demonstrate a growing emphasis on this field, examining such topics as machine learning and AI, regulatory compliance, program implementation, and strategy.

JOURNAL #49: ALTERNATIVE CAPITAL MARKETS

30 April 2019

Alternative business models are rewriting the rules of our industry. This edition of the Journal looks at new digital models and industry leaders who are reaching beyond digital enablement to focus on new emerging technologies to better serve their clients. The Journal features thought leadership from Capco’s own subject matter experts, as well as from renowned academics, senior financial services industry practitioners and regulators, including experts from the European Securities and Markets Authority (ESMA), Bank of Italy, the Citadel and Trinity College Dublin.

JOURNAL #48: DESIGN THINKING

30 November 2018

Design thinking has become an important management trend. This edition of the Journal focuses on the value of design thinking in our industry and demonstrates how this approach is an essential competitive tool for firms looking to outperform their peers in an increasingly innovation-driven and customer-centric world. Contributors from Mastercard, DBS Bank, Swiss Re Institute and BIS, among other prestigious institutions, have shared their expertise, adding to the wealth of knowledge of Capco’s subject matter experts.

JOURNAL 47: DIGITIZATION

01 May 2018

Digitization is transforming every industry and banking is no exception. This edition of the Journal explores how digitization impacts the world of finance, zooming in on the topics of organizational design, cryptocurrency, cyber security and digital identity, to name a few. Authors from MIT, Georgetown University and the Milken Institute as well as the Euronext Group, Saxo Bank and the Euro Banking Association (EBA) contributed to this edition, along with Capco subject matter experts.

JOURNAL 46: AUTOMATION

27 November 2017

Intelligent automation is one of the most prominent trends in financial services, fundamentally redefining the industry landscape as we know it. As the financial services industry accelerates towards a digital universe, advances in data, artificial intelligence and robotic process automation offer much more than purely cost savings.

JOURNAL 45: TRANSFORMATION

01 April 2017

The financial services industry has undergone numerous transformational changes over the past few decades, from the introduction of derivative contracts to electronic trading and securitized assets. Each transformation has been more profound than its predecessor. However, the industry has never faced the kinds of transformational changes that it is currently undergoing.

JOURNAL 44: FINANCIAL TECHNOLOGY

01 November 2016

Technology plays a dual role in the financial services industry. Within existing institutions, it contributes to overcoming challenges as a powerful enabler of operational efficiency and service innovation. Simultaneously it sets new challenges for those same institutions, by lowering barriers to entry for new and more agile competitors. The most recent new competitor profile is the rapidly proliferating FinTech companies.

JOURNAL 43: RISK

25 May 2016

The risks facing financial institutions have evolved over the past couple of years. As well as the typical risks that financial services firms face, such as investment, regulatory, operational and economic risks, they are also confronting a genuine existential threat from new entrants that possess a much deeper understanding of how innovative technologies could be used to simplify the lives of clients, and at a fraction of the cost. These players are able to apply new business models to old industries – such as generating revenues from advertisers rather than clients – and are aggressively disruptive. There is no reason to think they will treat our industry differently.