Globally, 15 percent of the population live with some form of disability. Improving accessibility for these individuals creates a significant opportunity for banks that could add over $24 billion to annual revenue. In addition to increased revenue, further benefits that can be gained from accessible banking include: the opportunity to demonstrate social responsibility and enhance company reputation, improved compliance with legal mandates to provide equal access and opportunity for disabled people.
In this month’s Regulatory Intelligence Briefing (RIB), we outline the building blocks for a constructive enterprise learning framework that will give your institution tactical control over employee compliance with laws and regulations, while supporting collaboration and growth.
In Capco’s August report, Can’t Beat ‘Em, Join ‘Em?: The Rise of the Neo Bank, we reported that Monzo, the UK based neo bank offering current accounts, had hit 500,000 customers; and that they, along with Starling Bank, had just come at the top of a customer satisfaction poll for ‘The Best British Bank’; that N26, the European challenger bank, was still described as a newcomer. Just a few months later, the growth from these new market players has been astounding.
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