Compliance & Controls Challenges

Modernizing compliance in a changing world

To avoid reputational harm, fines, and customer loss, the industry needs strong systems to detect and manage compliance risks and oversee controls in real-time. Modern AI enables policy assessments, control automation, and testing to address these challenges.

Compliance & Controls Success 1

Success story

Client challenge

The client identified multiple internal policies with known regulatory gaps and weaknesses. They required a rapid, comprehensive assessment ahead of an impending regulator review. The challenges were compounded by the significant time and specialist expertise needed to conduct thorough review and remediate issues.

How Capco can help

  • Accelerated compliance reviews with our Compliance Assist solution
  • Analyzed complete policy suites against multiple regulations simultaneously, providing clear reasoning for each categorisation
  • Delivered actionable insights with recommended remediation to ensure transparency and faster decision-making.

Client outcomes achieved

  • 70% Reduction in work effort for assessing reg to policy alignment
  • 80% Reduction in work to identify in scope regulations. 
Compliance & Controls Success 2

Success story

Client challenge

Inconsistent ICT third-party contracts and SLAs across jurisdictions risked non-compliance with the Digital Operational Resilience Act (DORA).

How Capco can help

  • Reviewed and standardized critical terms (e.g. RTOs)
  • Flagged DORA-noncompliant clauses
  • Recommended corrective actions for full regulatory alignment.

Client outcomes achieved

  • Achieved 100% DORA compliance across all contracts
  • Eliminated contractual inconsistencies and compliance gaps
  • Enhanced SLA visibility and oversight for stronger operational resilience.

Why Capco?

Capco enables firms to reduce compliance complexity and embed AI into core regulatory processes for measurable efficiency and oversight gains:

  • Streamline Compliance & Documentation – AI-driven horizon scanning, policy alignment, and automated SAR drafting cut effort by 60–80%, ensuring timely regulatory coverage, stronger oversight, and improved accuracy.
  • Automate Controls & Testing – AI accelerates control testing, and remediation, delivering 40–50% efficiency gains while transforming compliance into a proactive, data-driven capability.

 

Our expertise

Financial Services Focus – Deep industry expertise to solve complex regulatory challenges across domains such as Conduct, Enterprise Controls, AML, and operational resilience.

Proven AI Accelerators – Tools like SAR Genie, Compliance Assist, and Crisis Sim deliver 40–80% effort reduction and strengthen resilience across risk and compliance workflows.

Regulatory Credibility – Teams include ex-regulators, compliance officers, and risk professionals with hands-on delivery experience.

Flexible Delivery – Advisory or managed services tailored to client size, risk profile, and environment.

Accelerated Value – Pre-defined, modular AI capabilities provide faster compliance outcomes and reduce manual workload by up to 50%.

Compliance & Controls Powered by AI

How Capco can help

Capco tackles regulatory complexity at scale through a comprehensive suite of AI-powered capabilities offering a significant potential reduction in work effort.

Regulatory horizon scanning

Continuously monitor global regulatory sources and map emerging obligations to the right risk domains and policy suites, enabling a timelier understanding of regulatory changes, policy gaps, and required control changes across critical processes.

Up to an 80% reduction using AI capabilities for horizon scanning and identifying in-scope regulations

Compliance documentation generation

Automatically draft compliance related documents – beneficial-ownership filings, suspicious activity reports, consumer-protection disclosures, etc. – with minimal effort, making it possible to move beyond traditional approaches toward an effective and automated model.

60-70% potential reduction using AI capabilities

Policy & regulation alignment

Map regulatory obligations to internal policies to identify misalignments and ensure comprehensive coverage. This shifts oversight from reactive to proactive, creating a comprehensive, data-driven assurance model that strengthens risk management oversight and improves regulatory compliance.

Up to a 70% reduction for assessing regulatory alignment to policies using AI capabilities

Controls testing automation

Automate control-testing processes to accelerate design and effectiveness assessments, identify and document gaps, and rapidly identify remedial actions required. This shifts control testing from manual assessment to broader coverage and data-led evaluation.

40-50% reduction using AI capabilities in this manner

Contact our experts

Chris Probert

Partner, Global Lead, Data & GenAI

Charlotte Byrne

Managing Principal, UK Lead, GenAI

Chinmoy Bhatiya

Executive Director, US Lead, GenAI

Julia Shreeve

Partner, UK GenAI

Gerhardt Scriven

Executive Director, Brazil Lead, GenAI

Liam Armstrong

Managing Principal, Canada Lead, GenAI

Nadir Basma

Managing Principal, Middle East Lead, GenAI

Oliver Huefner

Partner, Continental Europe Lead, GenAI

Steve Halliwell

Managing Partner, APAC and Middle East