With its promise of interactive and immersive 3D virtual worlds, the metaverse has undoubtedly captured the popular imagination. Through the ‘Wandel’ project, Deutsche Bank and Capco recently demonstrated how metaverse environments can offer an exciting venue for collaboration and education.

This survey report on consumer attitudes to banking services in five Asia-Pacific markets at a time of rapid industry change explores expectations and behaviours and identifies key opportunities and calls to action for retail banks.

The onward march of super apps – mobile apps that offer a single gateway to multiple services – may have hit regulatory hurdles in China but is progressing rapidly in other parts of the Asia-Pacific region. Capco Partner Paul Sommerin sat down to discuss what financial institutions can learn from super apps and the strategic threats and opportunities they present to traditional financial services in the region.