Leading Life Insurance Carrier Builds Ecosystem to Support Growth of Simplified Issue Life Insurance



Capco partnered with a leading life insurance carrier to facilitate the planning, design, and delivery of an ecosystem that will enable growth of simplified issue products. Capco delivered an execution roadmap including capabilities needed, go-to-market options for the capabilities and a detailed plan with initiatives, sequencing, timing, and dependencies to meet target delivery date and financial goals. 



The client aimed to deliver a digitally enabled platform for simplified issue life insurance products (simplified issue life insurance is a policy you can be approved for with minimal health questions), leveraging best of breed capabilities and potential partnerships to provide an easy to use, single-interaction, flexible platform for partners, advisors and customers.




Capco created alignment on the vision, the product horizon backlog and prioritized capabilities inventory to establish a target-state roadmap and quarterly release schedule, including Minimum Viable Product scope and milestones. Additionally, Capco established a high-level capability and architecture solution for the target-state platform and a technical solution plan for the capabilities to be delivered in the Minimum Viable Product, taking into consideration existing capabilities and delivery timelines for projects in-flight. Finally, Capco produced a project plan and governance framework for project delivery, including working groups and risk management, and provided an inventory of epics, features, stories, and journeys aligned with the Minimum Viable Product.




Capco helped our client to define a clear 2+ year roadmap for bringing Simplified Solutions to market, with incremental product launches over the next 6-9 months.



  • Discovery & Initial Design Artifacts
    • Developed a governance framework to aid with ongoing prioritization, tradeoff decisions, and transparency across workstreams. Conducted interviews to clarify and align on the long-term vision for the Platform. Conducted gap analysis of the existing work to map systems capabilities and functionalities. Defined the Target State Vision and Target State Capability Model.
  • Indicative Solution Definition
    • Designed a high-level capability and architecture solution for the target-state platform including a product horizon backlog and prioritized capabilities inventory for technology development. Developed the target-state roadmap and quarterly release schedule.
  • Design Refine & Transformation
    • Established a Change Management strategy to deliver the platform which aligned to the target-state quarterly release roadmap, including the plan for MVP. Refined the Target State Platform Architecture and developed a technical solution plan. Enhanced user journeys to be in line with MVP capabilities’ scope and delivery plan. Conducted gap analysis of MVP capabilities and skills needing to be addressed.