Overview

In today’s dynamic technology environment, unmanaged IT assets can give rise to security risks, unplanned downtime, and escalating costs. Aging infrastructure stifles agility and exposes organizations to compliance gaps, vulnerabilities, and vendor lock-in.

A clear and auditable overview of every device in your environment is vital to ensure a well-managed and secure IT estate, as is the ability to demonstrate that inventory systems are accurate and complete. Robust governance, policies, and procedures, along with effective and rigorous controls, are also key.

Regulators and auditors are paying closer attention to obsolescence management programs, so a clear understanding of assets’ end of life (EOL) dates is central to any IT asset management (ITAM) program, as is a robust plan to ensure that no obsolete devices, operating systems, or software persist in the environment.

Why It Matters 

 

Main Challenges

Fragmented / Incomplete Configuration Management Databases (CMDBs):
Lack of a single source of truth, with incompatible data formats that hinder integration and visibility.
Poor Inventory Data Quality
Legacy and ad-hoc records are often incomplete and inconsistent, requiring painstaking manual cleanup that causes delays, inaccuracies and missed timelines.
Challenges in EOL Date Accuracy:
Researching EOL dates is time-consuming and complex, potentially taking hours to research a single software version.
Organizational Misalignment:
Siloed structures, differing priorities, and unclear ownership of roles and responsibilities create bottlenecks and slow decision-making.

How Capco Can Help

We help your financial institution achieve optimized asset utilization and enhance risk and compliance management to ensure regulatory and internal compliance, minimize waste, and reduce costs.

Program Governance & Operating Model

  • Defined governance structures with clear roles and responsibilities (RACI) for accountability and oversight
  • Standardized policies and processes to maintain accurate and complete asset inventories
  • Compliance readiness and assurance aligned with key regulatory and industry frameworks (e.g. NYDFS 500, NIST, FFIEC)

ITAM / EOL Solution Implementation

  • Discovery, scanning, and CMDB tool benchmarking and advisory using market intelligence to select and implement the right tools for your environment
  • Optimization of tool capabilities to automate reporting, reconciliation, remediation tracking, and KPI generation
  • Proven methodologies to source accurate asset lifecycle data, especially for EOL dates and to resolve tool-based data gaps

ITAM / EOL Controls & Oversight

  • Comprehensive control frameworks to manage reconciliation, validate EOL data, manage risks, and drive decisions
  • Dashboards and reporting to generate actionable KPIs and KRIs for continuous monitoring and audit readiness

Connect with a Capco Expert

Julien Bonnay

US Cybersecurity Practice & Solution Lead

David Ingram

US IT Asset Management Lead

Boris Mallet

US IT Asset Management Lead