THOUGHT LEADERSHIP, THOUGHT THROUGH.

WE ARE WHAT WE THINK

At Capco, we believe that everybody has a voice. We also believe in individuality. That’s why the content and opinions posted on this blog are representative of the individuals within our firm.

FILTER INSIGHTS

FOUR TAKEAWAYS FROM CONVERGENCE - THE GLOBAL BLOCKCHAIN CONGRESS 2019

The next chapter for Europe’s blockchain and AI development and adoption: New funding, sandbox regulation, citizen protection and other key takeaways from Convergence, a global blockchain congress. 
  • Cedric Loyens
  • 21 November 2019
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RIA: THE BENEFITS OF INDEPENDENCE

With the emergence of an independent financial market, registered investment advisors (RIAs) have, in very little time, become the preferred model for the advisory channel. There are several reasons why this sector is appealing, and it is crucial to understand the influences shaping the rise of this independent industry for stakeholders to make an informed choice or decision. 
  • Phil Kerkel and Anushka Nadkarni
  • 20 November 2019
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MEIN ERSTES DATE... MIT EINER BANK: EINE FALLSTUDIE ÜBER DIE BEDEUTUNG VON CUSTOMER EXPERIENCE IM KUNDEN-ONBOARDING

Anfang 2019 führte Capco Digital eine Studie über die Bedeutung der Customer Experience während des Banken-Onboarding-Prozesses durch. Unsere Anwender wählten 14 völlig unterschiedliche Banken mit einer Vielzahl unterschiedlicher Merkmale und Produktangebote aus.
  • Aditi Shukla
  • 12 August 2019
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A HOLISTIC VIEW OF MODERN DELIVERY

Throughout history, new technologies have reshaped the economy — from the Industrial Revolution to modern conveniences like navigation systems, on-demand streaming videos and Amazon’s Alexa. Businesses either learned to adapt to radical change, or they didn’t survive. We’re experiencing a similar transition now. This is why it is more important than ever for financial services firms to push beyond their firm’s comfort zone to be nimble and embrace a transformative approach called modern delivery.
  • Daniel Hu
  • 18 November 2019
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INTELLIGENT AUTOMATION IN FINANCIAL SERVICES: EXPLORING APPLICATIONS OF ROBOTIC PROCESS AUTOMATION, MACHINE LEARNING AND ARTIFICIAL INTELLIGENCE

RPA, ML, and AI are at the center of driving transformative change for businesses in all sectors, especially financial services. These technologies not only promise cost and process efficiencies but can help provide more in-depth business and operational insights. Before rolling these technologies out, it's essential to understand what they mean, their applications to financial services and best practices for implementation. 
  • Robert Lederer, Pranav Mehan and Sean O’Connor
  • 18 November 2019
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MY FIRST DATE WITH A BANK: A CASE STUDY ON THE IMPORTANCE OF USER EXPERIENCE IN ONBOARDING

At the beginning of 2019, Capco Digital conducted a study on the importance of customer experience during the banking onboarding process in Germany. Our users selected 14 completely different banks, all  industry leading and well-known institutions, with a variety of different characteristics and product offerings. Discover what they found…
  • Aditi Shukla
  • 20 November 2019
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L’INTELLIGENCE ARTIFICIELLE : VECTEUR DE TRANSFORMATION MAIS PAS ENCORE D’INNOVATION

Si l’intelligence artificielle transforme aujourd’hui les usages et les processus, les innovations de rupture sont encore pour demain. Découvrez le point de vue de notre expert Julien Kokocinski.
  • Julien Kokocinski
  • 13 November 2019
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EMBRACING THE START-UP MINDSET: MY TOP 10 DO’S AND DON’TS

In this digital era, where change, disruption and innovation are the new normal, organizations, both big and small, are embracing the so-called ‘start-up mindset’. In this blog we share our top tips for shifting your mindset and driving success in your business. 
  • Rajiv Dalmia
  • 13 November 2019
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THE FUTURE OF MORTGAGES IS DIGITAL. SO, WHAT NOW?

Providing a digital mortgage experience for your customers will be necessary to survive and thrive, but developing a robust digital strategy can seem overwhelming.  In this blog, we examine a holistic framework of strategic questions to ask to ensure you are ready to compete to win. 
  • Tsimona Mersie
  • 13 November 2019
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RIA: THE MODERN ADVISOR

The RIA channel becoming the fastest growing advisor channel today is the result of shifting trends among wealth management clientele who demand more transparency, lower fees and a higher level of customization. The RIA model provides clients with more transparency around advice and fees (given the fiduciary duty and fee-based model), and at the same time, provides the required autonomy and flexibility to advisors to personalize their advisory businesses.
  • Phillip Kerkel, Anushka Nadkarni and Nicholas Bamberger
  • 13 November 2019