ENABLING WORKFORCE TRANSFORMATION

Title: Enabling Workforce Transformation
Date: Tuesday, July 07, 2020
Time: 12:30 PM Eastern Daylight Time
Duration: 1 hour

SUMMARY

Since early March, as the full impact of the COVID-19 pandemic became apparent, financial institutions rapidly executed business continuity plans.

With the ongoing health crisis, economic turmoil, and government response, the smoothness of this transition has been a largely unnoticed positive story, amidst a lot of really bad news. However successful this transition has been, financial services leaders will now need to start thinking about:

  • Remote Effectiveness: Strategies to support employee performance, track outcomes, and maintain engagement in a distributed world.
  • Return to Work: Creating and implementing a strategy for some or all employees to return to onsite, in-person work in a safe, compliant, and effective way.
  • Workforce of the Future: Capitalizing upon change to implement workforce transformation, driving customer centricity and client, business, and workforce outcomes.
  • In thinking about and meeting both the immediate needs of the organization and the future, FIs can transform and in doing so achieve several benefits.

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