CAPCO INSTITUTE JOURNAL #54

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HOW TO DELIVER THE BENEFITS OF DIGITALIZATION AS AN INCUMBENT IN THE INSURANCE INDUSTRY?

 

BARBARA LIEBICH-STEINER | Chief Digital Officer and Head of Digital Strategy & Solutions, UNIQA Insurance Group

This article highlights the transformational journey of the author, the Chief Digital Officer of UNIQA Insurance Group, one of the major players in the insurance industry in Austria and CEE, during the implementation of UNIQA´s digital strategy and transformation of the way the company does business in order to stay relevant in the digital world. 

The four essential dimensions of digital transformation and their impact on the current hybrid work environment will also be addressed.