Digitization is transforming every industry and finance is no exception. But, although nearly every bank has joined the ‘digital revolution’, most traditional banks today are far from reaching digital maturity.

Digitization of banking processes brings enormous benefits, from reduced costs and increased turnaround times, to enabling collaborative ecosystems and optimizing user journeys. At the same time, digitization presents challenges for banks by opening opportunities to new market entrants, eager to ‘spoil’ customers with superior online experiences.

Digital affects every aspect of banking operations. This edition of the Journal explores how digitization impacts the world of finance, zooming in on the topics of organizational design, cryptocurrency, cyber security and digital identity, to name a few. Authors from MIT, Georgetown University and the Milken Institute as well as the Euronext Group, Saxo Bank and the Euro Banking Association (EBA) contributed to this edition, along with Capco subject matter experts.