In the run up to the GDPR deadline on 25 May, many companies were largely struck by panic. This new EU data privacy law, designed to overhaul how businesses process and handle data, certainly presented some operational challenges for companies. However, as they joined the mad rush to comply or die, many financial services firms seemed to miss that getting GDPR ‘right’ could bring them opportunities that most have been seeking to fulfil forever - a single view of the customer’s data and effective information management in the digital age.

Read Scott Bancroft's full item 'Five key steps businesses must take to gain from General Data Protection Regulation (GDPR)'.