THOUGHT LEADERSHIP, THOUGHT THROUGH.

FILTER INSIGHTS

HOW AGILE PRACTICES ARE DISRUPTING TRADITIONAL PERFORMANCE MANAGEMENT

In this article, Capco’s Marcella Turner shares why a one-size-fits-all approach to performance management will no longer work for today’s workforces. 
  • Marcella Turner
  • 29 July 2021
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WHY ENTITLEMENTS MATTER

Entitlements are no longer the archaic back-end mapping of permissions and access management logic long considered a table stakes offering. What was once a cumbersome exercise of granting specific permissions to clients/users has evolved into a robust value-added capability that banks are leveraging to glean banking business insights, enhance customer experience, improve operational efficiencies, and reduce fraud.
  • Adam Polson and Bo McCarty
  • 28 July 2021
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REGULATORY UPDATE: HOUSE FINANCIAL SERVICES SUBCOMMITTEE PROVIDES UPDATES ON SCHEMES TO EVADE SANCTIONS

Opportunities to evade sanctions are abundant, despite the extensive nature of their coverage. Therefore, it is imperative that a financial institution’s sanctions compliance program continues developing to meet ever-evolving efforts toward evasion. A look at the steps financial institutions can take to avoid violations and financial penalties.
  • Peter Dugas, Spencer Schulten, Geoffrey Lash, Ethan Parker
  • 26 July 2021
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WHAT IS CLIMATE RISK AND WHY DOES IT MATTER TO FINANCIAL SERVICES?

In this article we shed light on one of the industry’s most overlooked but equally pressing risks to mitigate.
  • Dr Alfie Lindsey, Thomas Parkinson
  • 23 July 2021
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THE FUTURE OF INSURANCE: PERSONALIZED, DIGITALIZED AND CONNECTED

Capco surveyed nearly 14,000 consumers across 13 markets globally to gain a better understanding of public attitudes towards personal lines of insurance, the key products and services used, and emerging trends. Based on our findings, insurers should focus on these four areas.
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DIE ZUKUNFT DER VERSICHERUNG: PERSONALISIERT, DIGITAL & VERNETZT

Die Umfrage, die in 13 Märkten durchgeführt wurde und circa 14.000 Antworten von Nichtversicherten und Versicherten umfasst, gibt einen Überblick über die öffentliche Wahrnehmung bezüglich Verbraucherversicherungen, die wichtigsten Produkte und Dienstleistungen sowie aufkommende Trends.
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4 QUESTIONS TO ASK YOURSELF ABOUT PRODUCT MANAGER-DESIGNER COLLABORATION

A look at some ways product designers can influence team relationships, build better work environments, and ultimately collaborate on better products with product managers.
  • Judy Gottlieb
  • 21 July 2021
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FINCEN RELEASES ANTI-MONEY LAUNDERING AND COUNTERING THE FINANCING OF TERRORISM NATIONAL PRIORITIES – WHAT NOW?

After FinCEN issued government wide priorities for countering financial crime and terrorist financing, they provided specific regulations regarding how banks and non-banking financial institutions should incorporate the priorities into their risk-based AML compliance programs.  
  • Paul Mokdessi, Peter Dugas, Spencer Schulten, Geoffrey Lash
  • 19 July 2021
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CREATING A PRODUCT MINDSET TO ACCELERATE BUSINESS GROWTH

A good product value proposition is not just about finding gaps in the market; it is about finding whether there is a market in the gap. A mindset that considers both user and business needs resulting in propositions that are grounded in commercial and market realities. 
  • Emily Glaessner, Tedd Patel
  • 15 July 2021
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How Capco Designed The Enterprise Customer Experience Strategy For A Canadian Insurance Carrier

Capco and a Canadian composite insurance carrier partnered together to redefine their business model transitioning from traditionally transactional-led advice to a holistic-led advice approach, enabled by a broader product offering and omni-channel capabilities.