RETAIL AND WHOLESALE

REDUCING COSTS & INCREASING MARKET SHARE

Companies have competing focuses of reducing operating costs while growing market share and improving profitability. These competitive markets continue to see significant market consolidation, a sustained need for operational efficiency, agility, and resiliency, and increasing expectations for robust, mature and effortless user experience driving engagement satisfaction for customers, partners and employees.

DRIVING TRANSFORMATION & SIMPLIFYING COMPLEXITY

The market is growing in sophistication in competitive offerings, enabling technologies and non-traditional, highly digitized competitors. While the ecosystem of solutions in this space is maturing, the complexities of the heterogeneous mix of markets, customer segments and products continue to challenge retailers and wholesalers to improve and optimize their performance. 

STREAMLINING & ALIGNING PLATFORMS, PROCESSES & PEOPLE

Further complicating the picture is the patchwork of legacy systems, often inherited from M&A activity, creating a siloed effect on an organization’s people, processes, data, and technology. Capco’s vast knowledge in the technology space allows us to understand where synergies can be achieved across systems and what processes can be adapted to unlock the incremental benefits associated with leveraging the latest technology. 

27 September 2021
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RETAIL ENERGY SUPPLIERS : ARE YOUR SYSTEMS READY FOR THE NEW NORMAL?

9 September 2021
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SALESFORCE AND RETAIL ENERGY : AN IT NERD’S PERSPECTIVE

16 July 2021
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RETAIL ENERGY MODERNIZATION – WHAT DO YOU DO WITH THE OLD DATA?