DATA SCIENCE IN FINANCIAL SERVICES: ENHANCING TRANSACTION MONITORING THROUGH ARTIFICIAL INTELLIGENCE

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DATA SCIENCE IN FINANCIAL SERVICES : ENHANCING TRANSACTION MONITORING THROUGH ARTIFICIAL INTELLIGENCE

  • Jacqueline Gheraldi
  • Published: 13 July 2022

 

In recent years, interest in data science and machine learning has increased significantly. However, these approaches remain under-utilized in financial institutions despite their potential value in areas such as anti-money laundering activities.

In this paper we share how Capco used machine learning to transform a Tier 1 bank’s transaction screening and monitoring process. We explore how to automate reviews and escalation procedures in a controlled manner to significantly reduce costs, increase the accuracy of fraud detection, and improve the overall customer experience.

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