New realities are continuing to shape the way we live and work; the biggest of these is that we are all now living ‘digital-first’ lives. From embracing new technologies, to exploring fintech partnerships, the innovation approach may vary, but it has undoubtedly rocketed to the top of the corporate agendas out of necessity. Many of the mega innovation trends have seen key players moving at pace, enhancing digital capabilities, and breaking new ground beyond traditional business models. In 2023, global spending on digital transformation will reportedly total $6.8 trillion, as the pressure to be more innovative continues (Forrester, February 2020).
Now in 2021, it is clear that being digital-first is no longer a trend but an expectation in today’s evolving business landscape. To address this, we believe financial services organizations need to act proactively by accelerating their pace of innovation and thinking beyond their core services using a design-led approach.
Download this paper to discover how organizations can deliver innovation at scale using The Capco 7D Design-Led Innovation Framework.
You can also find out how we are working with leading banks and other financial services firms to implement a design-led approach to innovation by contacting Alla Gancz, Partner and UK Head of Digital.