Process Mining: Leveraging Data to Visualize & Optimize Operations





Up to 20-30% of revenue is lost annually by companies unaware of poorly executed processes within their organization. This challenge is magnified in the financial services industry, where operations exist in a complex ecosystem of legacy applications, homegrown systems and work from home employees.

Financial services organizations are facing a push to reduce costs while regulatory pressures and client expectations are rising. To deliver against this, banks, insurers and other financial institutions need to leverage data for analytics and insights, and to enable digitization and automation while building a workforce of the future.

In this webinar, we focus on Process Mining and how it allows:

  • A baseline of current processes to be quickly visualized
  • Fast-tracked identification of optimization opportunities
  • Data-based prioritization & automated benefits tracking

WATCH THE WEBINAR WITH Capco & Celonis to:

  • Understand the landscape and opportunity
  • Hear from experts as part of the Q&A
  • See a demo to understand process mining in practice
  • Find out how to get started


  • Edwin Hui, Executive Director & APAC Data Lead, Capco 
  • Jenni Reinikkala, Managing Principal & APAC Optimize Lead, Capco
  • Rohan Prabhu, VP Managed Service Providers, Celonis 
  • Christine Janku, US Process Mining Practice Lead, Capco
  • Miks Deimantovics, APAC Process Mining Lead, Capco



Christine Janku
Principal Consultant 
Capco US 

Christine Janku is a Principal Consultant based out of New York with 9+ years of experience in financial services consulting across Germany and the U.S. She leads Capco’s process mining practice in the U.S. and has successfully delivered innovative process mining solutions for clients, driving business value realization and adoption. She recently completed a Celonis implementation in the mortgage lending space where she established baselines for key performance metrics, identified process inefficiencies and provided the client with a tool to effectively manage their loan closing pipeline. In previous roles, she led and supported business process optimization and change initiatives focusing on technology implementation, post-merger integration and target operating model design.

Edwin Hui 
Executive Director & APAC Data Lead

Edwin is Executive Director at Capco, leading the data practice across Asia. He has over 25 years of experience in the field of data and has advised key companies, mostly in the Greater China region, on how to realize the value of data using the right strategy and technology. He focuses mainly on data strategy and governance, data architecture and more recently machine-learning driven intelligent automation.  Before joining Capco, Edwin held leadership positions at multi-national companies such as Accenture, KPMG, IBM and HSBC.  

Jenni Reinikkala  
Managing Principal, 

Jenni Reinikkala is a Managing Principal at Capco. She has spent the last 11 years at Capco across London, Hong Kong and now Singapore. She focuses on strategic assessments, process optimization and setting up and leading APAC wide transformation programs. She has experience of performing process optimization assessments for specific functions/countries, helping a program sponsor establish a global data & privacy transformation program, and leading change initiatives involving target operating model redesign, cost cutting, and regulation as well as technology implementation.  Prior to joining Capco, she worked for Accenture in financial services consulting. 

Rohan Prabhu 
VP Managed Service Providers

Rohan has over 25 years of experience in roles across P&L management, business transformation, sales and operations. He has worked with multiple organizations including Wipro, Dell, NTT Data and GE in various industries including BFSI, technology, healthcare, and telecom, with customers from APAC, India, Europe and the Americas. Currently, he is responsible for Celonis’ Managed Services Partners based out of India, focused on partner and customer success. Over the last few years Rohan has been responsible for driving transformation with multiple clients, helping them realize their business objectives and shape the future of their business. He has a keen interest in robotics, artificial intelligence, blockchain and digital technologies and has helped customers apply these technologies to their businesses.
Miks Deimantovics
Process Mining Lead APAC

Miks Deimantovics is a Senior Consultant at Capco. He has been part of the Data practice at Capco since 2018 helping large multi-national Financial Services clients in London and Hong Kong rationalize their data landscape through strategic transformational programs. His core focus has been on data strategy and governance, however, since moving to Hong Kong he has stepped into the intelligent automation space. Having observed progress with automation initiatives as part of the operational excellence agenda in banks across EMEA, Miks is now applying his operational experience in data strategy and governance to the untapped potential of data-driven process optimization across banks in APAC. Before joining Capco, Miks consulted in data and operational excellence practices across Capgemini Invent and Deloitte. 


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