Operational resilience has never been more pertinent than it is now, as the world grapples with the challenges and impacts of COVID-19. In this virtual event, you can expect an insightful panel discussion and live Q & A including Capco SMEs, representatives from the UK military and other industry bodies. Discussion points will include:

  • The impact of the incoming PRA and FCA regulations 
  • How can financial services firms improve their Operational Resilience policies
  • “OODA loop” - a military approach to managing in a crisis.


  • Tej Patel, Partner, Capco (Moderator)
  • Will Packard, Operational Resilience Head, Capco
  • Brigadier (ret’d) Gerhard Wheeler CBE
  • Emmanuel Le Marois, Associate Director, Technology and Operations, AFME


View the recorded webinar below: