Top Location:
London
+44 20 7426 1500
77-79 Great Eastern Street, London EC2A 3HU, UK
3 & 4 December 2025, Hong Kong
Insurtech Insights Asia 2025 will bring together more than 5,000 global insurance leaders, innovators and investors at the Kerry Hotel in Hong Kong on 3 & 4 December 2025.
This premier event offers a unique opportunity to explore how AI, blockchain, IoT and digital health are reshaping the insurance ecosystem - from underwriting and claims to customer engagement and risk management.
At Capco, we believe the future of insurance will be shaped through collaboration and bold thinking. Our experts will be on-site and participating in panel discussions to share insights on the technologies and strategies redefining the industry, and explore how insurers can harness innovation to deliver personalized, resilient and compliant solutions.
What to expect from Capco
Panel Talk: A Human Touch: Harmonizing Digital Distribution & Personal Connection
Date: Wednesday, 3 December 2025
Time: 10:35-11:15 AM
Location: Burgundy Stage
Simon Smallcombe, APAC Insurance leader, will discuss how insurers can harmonize digital distribution and personal connection by leveraging AI to empower insurance agents and contact center staff, improve customer trust and productivity, and enhance the customer journey.
REGISTER HERE
Time: 10:35-11:15 AM
Location: Burgundy Stage
Simon Smallcombe, APAC Insurance leader, will discuss how insurers can harmonize digital distribution and personal connection by leveraging AI to empower insurance agents and contact center staff, improve customer trust and productivity, and enhance the customer journey.
REGISTER HERE
Webinar: Digitalizing Distribution – How to deliver real customer value?
Date: 29 January 2026
Time: 4 PM HK/SGT or 8 AM GMT
This webinar will focus on how insurers can leverage digital tools and AI to remove friction in distribution, empower agents, and deliver seamless, trusted, and human customer experiences that drive retention and lifetime value.
REGISTER HERE
About Simon
Simon Smallcombe is a seasoned strategic leader with over three decades of experience in the insurance and banking sectors across Europe and Asia Pacific.
Known for his dynamic leadership and customer-centric approach, Simon has a proven track-record of driving large-scale transformation and growth through innovative distribution strategies, digital enablement and operational excellence.
Simon is the APAC Insurance domain leader and a Partner at Capco, a global financial services technology consultancy, where he leads technology-driven transformation for insurance clients across APAC.
Prior to this, Simon was a Partner at EY-Parthenon, advising C-suite executives at leading insurers on their transformation agendas, as well as working with banks and intermediaries.
Listen to his panel discussion, where he explores “A Human Touch: Harmonizing Digital Distribution & Personal Connection” – and connect with him onsite to share your thoughts.
About Troy
Troy Barnes is a transformation leader with over 20 years of experience across Asia-Pacific insurance markets, spanning life, health, general, group and takaful insurance.
He specializes in simplifying complexity, scaling digital platforms, and delivering measurable outcomes through AI, data and automation.
Known for building high-performing teams, Troy drives transformative change that reshapes customer and partner experiences across the industry.
Let’s shape the future of insurance together
Contact us to schedule a meeting during Insurtech Insights Asia 2025