THURSDAY, JUNE 27 | 4:00 PM BST | LONDON

Behavioural science explains how and why people make decisions. From our interactions with clients and colleagues, to creating change and transforming our businesses, behavioural science has many applications in our industry. 

Join us to hear our keynote speaker Prof. Liam Delaney from the London School of Economics & Political Science (LSE) delve into the current and future role of behavioural science in the financial services sector. 

You will also have the opportunity to engage in a panel discussion, where industry leaders will share first-hand experiences of applying behavioural science in financial services. 

Some examples of the applications that will be discussed during the event include: 

• Improving the customer experience
  
• Embedding agile ways of working
  
• Mitigating new behavioural risks surfacing from AI usage
  
• Creating an environment that facilitates decision-making
  
• Improving cultural fit with third parties.

The event will provide unique insights into behavioural science followed by lots of networking opportunities with a drinks and canapes reception.

Keynote Speaker:

• Prof. Liam Delaney, Head of the Department of Psychological and Behavioural Science, London School of Economics & Political Science (LSE)

Panellists: 

• David Grosse, Founder of Behavor Ltd, Managing Director of Swarm Dynamics
  
• Wendy Richardson, Category Director in Technology Services, LSEG
  
• Manal Koujan, Chief Information Officer – Accounting, Deutsche Bank
  
• Matt Anderson, Director of Customer Experience, Aviva
  
   

Host:

• Martha Férez, Behavioural Science Practice Lead, Capco

Spaces are limited, so don’t miss your chance to gain invaluable insights and expand your professional network. Please register your interest in attending and we will come back with a confirmation email shortly.

Event Details:

DATE: Thursday 27th June 2024
TIME: 16:00 – 20:00 BST
LOCATION: Lumiere London
CLOSEST TUBE: Old Street

P.S. Please provide any dietary requirements in the registration form.

We hope you can join us!

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