Operational risk & operational resilience

In a volatile environment shaped by cyber threats, third-party risk, and rising regulatory scrutiny, operational risk and operational resilience have become board-level priorities. However, resilience cannot be achieved through documentation alone. Firms must bridge the gap between written policies and performance under pressure.

In this article, Thomas Echlin-Harradine explores how leading financial institutions are embedding culture into operational risk and resilience strategies. He outlines practical principles that strengthen escalation, improve decision-making, and reinforce accountability across the enterprise.

Download the full article to learn how you can build resilience that holds up under sustained pressure.