Change and Software Development
Accelerating change, empowering developers, and reimagining the software lifecycle with AI.
AI is not a single project or static strategy, it's a journey of transformation.
Financial institutions that fail to align AI to business priorities risk chasing hype rather than value. By 2027, over 60% of enterprises will have an AI strategy, but fewer than half will achieve measurable business impact. The difference lies in foundations: operating models, governance, and processes that flex with evolving technologies, from ML to Generative AI, Agentic AI, and beyond.
Capco acts as a trusted advisor, helping clients cut through complexity and build AI strategies that deliver sustainable, business-aligned value. With deep financial services expertise, we translate ambition into practical decisions grounded in regulatory realities, legacy systems, and operational constraints.
Capco acts as a trusted advisor, helping clients cut through complexity and build AI strategies that deliver sustainable, business-aligned value. With deep financial services expertise, we translate ambition into practical decisions grounded in regulatory realities, legacy systems, and operational constraints.
Turning AI ambition into enduring enterprise value
AI Strategy aligned to Business Value - We design AI strategies that are not just visionary but executable, aligning with wider organizational strategy, regulatory realities, and wider business objectives. This ensures that every AI investment is practical, scalable, and tied to measurable enterprise outcomes.
Operating Models built for scale - Organizations should align on their strategic goals and operating model to ensure the model is fit for purpose and sustainable based on their organizational requirements, maturity and aspirations. By putting in place the right roles, capabilities, and oversight, we enable safe, efficient, and enterprise-wide scaling of AI.
Governance at the core - In a heavily regulated industry, governance is at the heart of every successful AI program. We help clients establish robust Responsible AI frameworks, controls, and risk structures, ensuring regulatory compliance and ethical use of AI as adoption accelerates.
How Capco can help
Capco partners with executive teams to define AI strategy, align operating models, and embed governance structures that scale responsibly. We help our clients:
- Translate between business, technology, and C-suite stakeholders to shape strategies that reflect culture and risk appetite
- Prioritize use cases, assess readiness, and guide build-vs-buy and LLM selection decisions
- Cut through the noise so every AI initiative delivers measurable impact and long-term relevance.
Why Capco?
With 90%+ of our portfolio in financial services, Capco combines deep sector insight with proven delivery:
- Aligning AI investments to strategic levers of growth, efficiency, and transformation
- Turning strategy into action with operating models, governance structures, and roadmaps that scale responsibly
- Bringing credibility shaped by regulatory, operational, and technology expertise, ensuring our clients avoid missteps and unlock sustainable advantage.
Success story
Responsible AI frameworks
Client challenge
A multinational energy company needed a structured and reliable way to adopt AI responsibly across the enterprise. While their AI and Analytics team was eager to scale use cases, the organization’s existing governance processes were not designed to address the unique ethical, regulatory, and operational risks posed by AI. Without a clear framework, the client faced heightened exposure to compliance breaches, reputational risk, and inefficiencies in policy execution.
How Capco helped
Capco developed a Responsible AI Framework tailored to the client’s needs, designed to both accelerate adoption and embed robust governance.
Key elements included:
- AI Governance Framework informed by the current and evolving regulatory landscape, ensuring compliance today while remaining adaptable for future rules.
- Alignment with existing organizational policies — or the ability to operate as a standalone governance construct.
- Workshop templates and playbooks covering four critical modules, enabling knowledge transfer and adoption across teams.
- An indicative 12-week implementation plan and backlog to customise the framework to the client’s operating model.
- Development of a formal Data and AI Policy to codify responsibilities, guardrails, and controls.
Client outcomes achieved
- Established clear roles, responsibilities, and controls for responsible AI adoption at scale.
- Reduced organizational and reputational risk through proactive governance and policy alignment.
- Delivered a ready-to-implement AI Policy and governance framework that accelerated the client’s ability to deploy AI solutions safely.
- Positioned the client to scale AI use cases with confidence, compliance, and resilience.
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Contact our experts
Contact us to learn how Capco can help your organization design, build, and scale AI-native digital solutions that elevate user experiences and accelerate value creation