Robotic Process Automation (RPA) is a smart technology that enables the automation of a wide range of IT applications and highly manual processes, from client onboarding to anti-financial crime.
The main advantages of introducing robotics are faster processes, reduced risks and lower compliance costs. Other benefits include improved audit trails, increased employee satisfaction and superior customer experience.
At Capco we leverage our financial services expertise to deploy our RPA solutions through three lenses: Customer, data and technology.
The Capco Journey
RPA has many benefits from a process efficiency and cost perspective. However, these need to be balanced with ensuring that the customer or user journey is a smooth one and not degraded by the deployment of RPA. The business change steps are just as important as the steps that happen by using the RPA technology.
We work with our clients to identify the most relevant tech partner and use our existing partnerships with leading robotics vendors. We will run vendor selection, stand up proof of concepts and prototypes and guide our client through the mobilization of an RPA project and technology.
Data Cleansing & Analysis
To maximize the benefits of RPA, we take a data driven approach to our solutions. A key driver to the success of any RPA project is the ability to source, understand and clean-up data. At Capco, our dedicated Data Practice provides us with the capabilities and experience to establish high quality data sets for use in RPA.
We have expertise in taking RPA from a concept level to a state of the art organizational maturity with our deep knowledge in financial services.
Envisioning the future
We collaborate with our clients to help them share their future business state
We devise a solution with a tailored approach by leveraging our best practice frameworks
We implement solutions that quickly respond to business needs and challenges
We have a proven track record of creating and delivering innovative outcomes
Capco's applied frameworks
Capco RPA teams offer a set of available frameworks to be applied according to each client specific needs. Here are some examples.