Business Change and Cost Transformation

Banks want more from change than cost reduction alone. Our innovative methodologies and delivery excellence help turn change into transformation.


Change acceleration

Banks must meet multiple competing demands, including regulation, innovation and cost reduction. This requires many change initiatives, which makes effective project management fundamental to success. Change Acceleration is Capco’s proven and highly differentiated solution. We transform change portfolios, execute project delivery and reduce execution risk, enabling cost savings through multiple accelerators.

In practical terms, we innovate through Agile transformation, enterprise PMO and program management, and changeSourcing – Capco’s own proven approach to location strategy and optimal human talent provision.

Strategic cost transformation

Minimizing costs is an important focus for financial services organizations. With expanding regulatory burdens driving up the costs of doing business, firms are finding it increasingly challenging to concentrate on growth and meeting escalating customer expectations.

Capco can help address the increasing cost pressures directly and effectively in areas, including operations, IT and finance. We take a strategic approach combined with deep focus on practical solutions and delivery, enabled by our financial services subject matter experts.

Payment strategy transformation

Payments modernization is an unavoidable priority in banking. With constantly evolving technology, a rapidly changing regulatory landscape and accelerating consumer and business demands, banks must move quickly – and in the right direction– to take advantage of the world of opportunities global payments offers.

Utilizing our single-minded financial industry focus and extensive transformation experience, Capco helps clients identify strategic investments, implement effective solutions and manage change, to maximize opportunity exploitation in payments.

Core banking transformation

Core banking transformation goes to the very heart of the business, with its complex interdependencies and delicate ecosystem. Action without strategy and cross-functional understanding can cause profound damage. A strategic solution must underpin the enterprise.

Capco brings extensive and proven cross-functional experience in core banking strategy, architecture road maps, new platform installation and system upgrades. Using a range of vendor products, our solutions open possibilities for collaboration with fintech firms to create the next-generation customer experience.

Strategy advisory

Financial services institutions face immense pressure to keep up with the pace of change set by a disruptive mix of rapid technology innovation, regulatory uncertainty, heightened customer expectations and intense competitive pressure.

Capco’s Strategy practice develops banking strategies focused on two crucial areas: resolving the most pressing operational challenges and driving superior growth for customers, employees and shareholders. Every project includes four success factors anchored to our delivery: a content-rich approach, deep domain expertise, a focus on digital execution, and unconventional thinking.

Capco's Deep Dive Analysis Engineers $13m+ In Cost Savings

Success stories

Capco's Deep Dive Analysis Engineers $13m+ In Cost Savings

Capco’s Strategy team helped Top 5 US bank run their operations more efficiently and recognize cost savings well over $2M per year and over $13M in the next 5 years.

Capco Thoughts

Hybrid Operating Model Execution

It has never been more imperative for financial institutions to find substantial and safe cost savings. Capco's Hybrid Operating Model Execution (HOME) model allows clients to optimize opportunities in outsourcing through flexible and innovative contracting structures that have delivered up to 30% savings in as little as one year.
Adjacent possible

Capco Thoughts

The Adjacent Possible

Now, in 2016, we see every bank engaging with a series of fundamental challenges. How should they take best advantage of the digital revolution? How can they harness its power to improve their customer experience? What strategic directions should they choose? We believe the best answers are contained in an approach called the Adjacent Possible.
Will gamification inspired rewards drive top of wallet mobile payment choices?

Capco Thoughts

Will gamification inspired rewards drive top of wallet mobile payment choices?

In an increasingly digitized and interconnected world, customers are presented with more and more payment channels and payment options such as mobile proximity and distance payments to pay for goods and services.

People in Business Change and Cost Transformation

Steve Halliwell

Steve Halliwell

Capco Partner
David Oxenstierna

David Oxenstierna

Capco Partner
Michael Fröhlich

Michael Fröhlich

Capco Partner