Capco’s Payments practice is proud to present the first part of our two-part point-of-view (POV) on the state of business banking in Canada, which focuses on small and medium-size enterprises (SMEs).
The ecosystems that support banks, their customers, and other intermediaries (such as fintechs) are undergoing a paradigm shift due to ever-changing customer expectations, demographics, technology, and business models. While banks have already begun creating innovative solutions to meet the challenges of tomorrow, it is important to get back to the basics – ensuring that a scalable foundation exists which future innovations can be built upon. Consequently, this POV will address questions such as:
• What are the recent trends which affect business banking for SMEs?
• How do SMEs feel about the services offered by their existing banks?
• How can banks, and business banking, evolve to better adapt to customer needs, regulations, and new entrants?
• What solutions should banking platforms offer to accommodate the innovations of tomorrow?
For more information on this POV and other interesting news in the world of payments, please contact a member of the team using the details to the right hand side of this page.
The ecosystems that support banks, their customers, and other intermediaries (such as fintechs) are undergoing a paradigm shift due to ever-changing customer expectations, demographics, technology, and business models. While banks have already begun creating innovative solutions to meet the challenges of tomorrow, it is important to get back to the basics – ensuring that a scalable foundation exists which future innovations can be built upon. Consequently, this POV will address questions such as:
• What are the recent trends which affect business banking for SMEs?
• How do SMEs feel about the services offered by their existing banks?
• How can banks, and business banking, evolve to better adapt to customer needs, regulations, and new entrants?
• What solutions should banking platforms offer to accommodate the innovations of tomorrow?
For more information on this POV and other interesting news in the world of payments, please contact a member of the team using the details to the right hand side of this page.