Capco leveraged PlatformZero to create an end-to-end employee onboarding solution for a multinational corporation known for its development of FinTech, servicing more than 20,000 clients globally through a wide range of financial products and services. From job postings to the delivery of physical assets to hired candidates, our solution orchestrated the entire process while seamlessly integrating with the corporation’s enterprise management applications and the employee digital portal.
The COVID-19 pandemic has accelerated the shift to digital, putting pressure on the financial services industry to take action and expand their digitization efforts to all areas of the business. As employers start seeing the benefits of remote working, it is becoming a more widespread practice and has changed the way we have traditionally viewed work. New tools and processes are needed to support virtual employees, starting with a refined onboarding process.
How We Did It?
PlatformZero used the following principles to develop a fully integrated user experience:
Digitalization – Used dynamic digital capture for hiring managers to select the required employee hardware, software, and facilities access.
Process Orchestration – Leveraged our process orchestration and integration to implement end-to-end job requisitions and onboarding fulfillment, including linking candidates through background checks.
Admin Management – Implemented operations portal for administration of roles and permissions.
Summary of Benefits
• Standardized job profiles
• Status tracking, speed and transparency of onboarding process
• Improved efficiency and employee onboarding experience