Technology Services

Our global financial industry clients’ IT organizations constantly have to balance competing claims on resources in today’s fast-moving markets. Business units and end customers expect innovative solutions, offering more speed and flexibility than ever. To add to these demands, the regulatory bodies continue to raise the data transparency bar.

In this highly dynamic and complex context, Chief Information Officers – CIOs – are under relentless pressure to deliver robust, fit-for-purpose systems generating rigorous and insightful views of data across internal and external channels. And this has to be achieved while reducing operational costs.


Understanding, analysis and full-service support

Capco works to support CIOs in their task of reconciling the expectations of their business units and the regulatory agencies. We focus on transforming technology so that, in turn, financial institutions can positively transform their operations. Our highly experienced teams thoroughly understand complex financial services architectures. They use their understanding to help align technology solutions with specific business needs, and then integrate them productively into day-to-day operations. We are informed by up-to-date insights into key industry trends and analysis. And we are led by client best interest, meaning that we are always “agnostic” in our recommendations around technology enablers, platforms, vendors, trends and analysis.

We provide highly focused services in five key areas: 

  • IT strategy: Supporting a range of IT strategy and optimization challenges, including organizational and infrastructure design, IT business alignment, IT benchmarking and return on investment, data governance, sourcing and vendor selection, and IT cost reduction.
  • Architecture: Defining and implementing future-state business and IT (application, information and infrastructure) solutions and enterprise architecture strategies, and reliable road maps to align key processes, people, products and technologies towards a strategic vision.
  • IT delivery: Offering complex IT systems delivery management and optimization, large-scale programme management, custom application development and integration, and onshore/offshore delivery.
  • Information management: Defining and implementing future-state analytic, business intelligence and data warehouse solutions, master data and metadata solutions, operating models and performance metrics. These enable our clients to deliver timely, accurate and actionable insights into business operations that improve operational efficiency and achieve competitive advantage.
  • Testing services: Comprising test strategies (enterprise and organizational testing assessments, future state test capability road maps and business case development), testing management and test execution (test programme design and management and technology application testing).

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