Global Delivery

Delivering the right skills in the right location for the right price

In today’s global environment, organizations searching for offshore resources increasingly need partners that can offer global solutions. Financial services companies often require support for complex design projects, application management, testing services and business analysis. They need mobile partners who can provide the right skills in the right location at the right time for the right price.

Capco’s end-to-end solutions
Capco’s global delivery model offers end-to-end consulting and technology services delivered by local, nearshore and offshore professionals. We support our clients through our strategic operating centers outside the United States and our global data centers.

Local onshore consultants work with professionals at Capco India to provide deep domain and technological expertise in complex trading applications, business processes, system implementations, software configuration management and other areas. We also have a pool of experts with generic technology skills that can be leveraged to expand to scale as needed.

We offer a stable blend of competency provided by experienced professionals across multiple locations in India. Our professionals are skilled in numerous technical areas, including Java/J2EE, Microsoft products, client servers, mainframes, quality assurance and testing, business intelligence, middleware, trading packages (Murex, OpenLink, Summit, Calypso), databases (Oracle, Sybase and DB2), deployment/configuration management and program management. We are one of the only companies in the world that has its own dedicated training environment for Murex.

Language barriers often pose significant challenges for companies seeking to outsource. Capco helps financial services organizations overcome those barriers by providing technical skills in several different languages. In Europe, we provide outsourced language support services in complex applications such as Murex as well as testing services in German and French.

Specific service offerings
Capco’s state-of-the-art facilities in India include world-class infrastructure that allows us to provide services from these locations as well as on-site client locations. We offer expertise and experience, from strategy and architecture to custom build and operation, in three key areas:

  • Application management – including application support and maintenance, application operation, database administration and upgrades/patches
  • Infrastructure management – including monitoring services, release management, security management and environment management
  • Operations management – including business process management, service desk, technical support, and support for internal processes such as HR, finance and other support services

Helping clients succeed
Drawing directly on our experience across a range of services, Capco’s offshore professionals understand the technologies that are specific to the financial services industry. Projects we have worked on include:

  • Operating a large Murex application maintenance service center for a major national bank
  • Conducting manual functional testing and end-to-end testing of a core reconciliations platform upgrade for a North American securities trader
  • Providing testing services for the complete implementation of a market coupling system for a European energy consortium that involved building a time-sensitive scalable market coupling solution for the power exchanges that supports both price-based and volume-based coupling to help participants reduce regional differences in electricity prices to their customers
  • Operating multiple trading packages’ application management services for a global bank with operations in Paris, London and New York; application provides front-to-back architecture view of asset classes supported on Murex, OpenLink and Calypso

Capco’s global delivery model is an integral part of our value chain, offering a cutting-edge, comprehensive and cost-effective answer to our clients’ outsourcing needs. Every solution we offer is characterized by a deep understanding of our clients’ industry-specific requirements and intimate familiarity with specialized technologies to help them meet challenges today and tomorrow.