The Capco Center of Regulatory Intelligence, headquartered in Washington, D.C., provides the latest intelligence, thought leadership and leading-edge regulatory insights into risk, information security and compliance issues. Capco established the center to translate policy, legislative and regulatory developments into actionable intelligence for our clients to manage risks proactively. The center produces Regulatory Intelligence Briefings (RIBs), client alerts, industry snapshots, timely summaries, blogs and other thought leadership to help keep pace with the ever-evolving financial services industry.
Published July, 2017
The CFPB’s July 2017 complaint report is a “special edition,” which highlights companies’ responses to complaints through March 2017, the channels consumers used to submit complaints and consumers’ perspectives on how companies have responded.
Published June 2, 2017
Financial institutions continue to find efficiencies in outsourcing an ever-expanding number of services to outside parties. For many institutions, establishing these third-party relationships may be the only reasonable way a company can engage in certain activities to help accomplish strategic corporate initiatives and meet customer demands.