Global Delivery Model

A decade ago, financial institutions didn’t face today’s unprecedented combination of complexity, change drivers, regulation, and vast organizational issues globally. And offshore services were synonymous with commoditization and labor arbitrage. Times have changed. Now, our truly global delivery model provides the right service, from the most effective location and at the right price.

At Capco, our “Oneshore” services are positively and distinctively different. They focus only on the financial services sector. They are an integral part of our Capco value chain; a cutting-edge, comprehensive and extremely cost-effective answer to our clients’ support needs.

We offer, from India too, the same leading standards of expertise and experience across the complete range of services that we provide out of every Capco office. These include research and development, architecture and strategic consulting, custom design and build, and managed services (systems support). Drawing directly on our world class thought leadership and industry insight, our off shore resources are part and parcel of our “Oneshore” approach. They share the same impetus for innovation as all our professional delivery. Every solution is characterized by deep understanding of the requirement lifecycle and intimate familarity with specialized technologies (for example, we have world-leading expertise in Murex).

Capco’s Global Delivery Services Group understands the technologies that are specific to the financial services industry. Our expertise and experience, from strategy and architecture to custom build and operation, are offered in the three areas that set the greatest challenges for today and tomorrow:

• Application management—including application support and maintenance, complex application support in the capital markets, application operation, database administration, upgrades/patches, and managing the architectural environment and application evolution;
• Infrastructure management—including monitoring services, release management, security management, and environment management; and
• Operations management—including business process management, service desk, technical support, and support for internal processes such as HR, Finance and other support services.

To build value for our clients, Capco’s “Oneshore” offer is integral to our total value chain. Across the spectrum of financial institutions - retail, commercial and investment banks - and in terms of core platforms, trading platforms or any systems that support the organization, Capco’s delivers “next generation” managed services. Their sustained and positive impact reduces cost of overall delivery, through consistently excellent, cutting edge and industry-specific support across the world - another way Capco is forming the future of finance.