Banking

Banking - From Turmoil to Transformation
After the Credit Crunch, the global banking industry experienced the biggest upheaval in its history. Regulatory intervention and change became, and remain, nothing short of dramatic. The rights and interests of customers took center stage. Compliance became king. Could there be life beyond regulation? The answer has proved, for successful players, to be a resounding yes. Imaginative yet pragmatic strategies, operationalized through the right technology, are driving profitable business and new business in fresh markets. Positive transformation is becoming a reality for banking.

Capco’s Banking Expertise - “Transformational Advisor of Choice”
Our Banking practice is at the leading edge of advice and implementation. In the key areas of Retail/Commercial Banking, Payments, Lending and Multi-channel Marketing and Distribution, we help to design strategy and follow through to operationalize on the front line.

Compliance May Be The Spur - Commercial Performance is the Real Opportunity
Crucial though it is, regulatory response is only one of the drivers shaping tomorrow’s winning responses. Sales and service transformation, online distribution, multi-channel experiences and integration with WIM activities are all areas of major banking opportunity. In lending,

the challenge is to mitigate loss while re-building volumes and achieving consistent compliance. And payments must balance regulatory change with new cross-channel and segment-specific activities, to exploit revenue and profit growth areas.

Certainly, the challenges are not small. Neither however are the opportunities. And Capco’s Banking Practice has the insights and the expertise to identify and exploit these opportunities.
 

Proposition and competitive strategy – benchmarking brand positioning and product capabilities to drive top-line revenue growth against defined customer segment needs; analyzing product gaps, pricing propensity and market entry approaches.

Target Operating Model design – offering the most appropriate and productive operating model and architecture to enable business strategy implementation and delivery against client requirements.

Banking P&L optimization – understanding the influences on Banking P&L; driving optimization, through linking with and decomposition of cost (IT, Operations, Sales) and revenues (clients, products, geographies) to shape optimization options (e.g. tariffs, product scope, client segments).

Business and technology strategy – align technology choices today with future business directions.
 
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