U.S. Regional Bank

Regional U.S. bank seeks to improve operating margin

This New England regional commercial and consumer bank offers personal and business banking, loan, wealth management and insurance services to its customers in more than 15 branches.

Confronting Challenges
The client wanted to improve operating performance and, in anticipation of business growth, transform its current operating model.

Capco developed current and future state operating models of the bank’s business segments. We assessed how and to what degree the initiatives recommended in the target operating model assessment could help achieve these segments’ long term strategic targets. Capco recommended strategies to address rapid top line growth and developed a business case to support the proposed road map and recommendations.

Key Benefits

  • Identified opportunities to increase operating margin from 30 percent to 58 percent
  • Provided an understanding of current business challenges and industry trends from strategic growth objectives to refine the opportunity revenue
  • Developed road map and gap analysis for implementing products and services to support the new strategy