Private Swiss Bank

Asset manager seeks test management and assessment expertise

Based in Switzerland, this private institution provides banking, asset management and investment fund services throughout Europe. The company also has locations in Hong Kong and the Bahamas.

Confronting challenges
The bank wanted to automate its ordering workflow by installing an order management system to use in financial operations, trading and money orders as well as in subsidiary departments in the United Kingdom and Italy.

The bank’s senior management sought Capco’s opinion regarding the ability for the project to go live as per plan. We conducted a quality review of the integration of the order management system product into the existing core banking platform, addressing blocking or high-risk issues across both parameterization and overall project implementation. This included a heat map of the state of the architecture, processes, tool setup and other areas and discussed risks in the bank’s current implementation plan. The bank also wanted to understand if an implementation based on its plan would constrain future strategies for the asset management business.

Based on the quality of our work, we were later asked to support the project team in two key roles: project management office and test manager, to help close identified issues and improve implementation success. We designed a structured way of testing the order management system, providing test scenarios and a test plan to the client.

Key benefits

  • Rapidly identified key areas that required immediate attention (e.g., would have an impact on future strategy if implemented as is) as well as key blockers for implementation, allowing management to proactively manage risks effectively
  • Introduced a structured methodology for testing activities
  • Successfully deployed portfolios as per revised target