A top US retail bank had to migrate over 10 million customers to a new online banking platform in real time. Capco tackled the challenge with no interruption to the customer experience. It was a smooth, successful transition.
If you think migrating customers from one online banking platform to another sounds easy, imagine the complexity of migrating millions and doing it live!
A top US retail bank gave us the job of delivering a $200 million online banking platform to support over 10 million users and billions of transactions each year.
So how did Capco do it?