Research & Thoughts

Smarter Sourcing in a Post-crisis Environment

New imperatives drive the need to revisit how critical processes are conceived and managed

The financial crisis has forever changed the landscape in which financial institutions operate. As a result financial services institutions are preparing for the future by transforming their operating models. Where companies previously capitalized on the comparative economic advantages that exist globally by distributing operational processes to various facilities and locations to optimize cost, Capco believes it is necessary for financial services firms to take the next step in this journey.

In our report “Smarter Sourcing in a Post-Crisis Environment,” we explore how executives must expand their focus beyond cost reduction to include the concepts of “flexibility” and “agility” when they determine what activities should be performed by whom, when, where and how. Read this report to learn best practices and imperatives for developing a global enterprise-wide blueprint around smart sourcing by creating a common platform for effectively managing a hybrid environment of internally and externally sourced operations in an integrated manner.

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