Design thinking has become an important management trend. This edition of the Journal focuses on the value of design thinking in our industry and demonstrates how this approach is an essential competitive tool for firms looking to outperform their peers in an increasingly innovation-driven and customer-centric world. Contributors from Mastercard, DBS Bank, Swiss Re Institute and BIS, among other prestigious institutions, have shared their expertise, adding to the wealth of knowledge of Capco’s subject matter experts.
JOURNAL #48: DESIGN THINKING
JOURNAL 47: DIGITIZATION
Digitization is transforming every industry and banking is no exception. This edition of the Journal explores how digitization impacts the world of finance, zooming in on the topics of organizational design, cryptocurrency, cyber security and digital identity, to name a few. Authors from MIT, Georgetown University and the Milken Institute as well as the Euronext Group, Saxo Bank and the Euro Banking Association (EBA) contributed to this edition, along with Capco subject matter experts.